PRIVACY POLICY

Effective Date: July 2026

1. INTRODUCTION

Aeos Ceremonials and all owners, operators, employees, contractors, and representatives (collectively, "we," "us," "our," or “Athenae Masheba”) operate a virtual spiritual business providing courses, services, and resources. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business, website, and services.

We are committed to protecting your privacy and ensuring transparency about how your data is handled. If you are located in the European Union, European Economic Area, or United Kingdom, we comply with the General Data Protection Regulation (GDPR) and provide you with all rights and protections under that law.

2. INFORMATION WE COLLECT

We collect the following personal information from you:

  • Contact Information: Email address, phone number, and physical address

  • Account Information: Name and course enrollment data

  • Payment Information: Payment details processed through third-party payment processors

  • Communications: Written testimonials, feedback, and other communications you share with us

  • Analytics Data: Information about how you interact with our website and services, collected through third-party analytics and tracking services

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide, deliver, and improve our courses, services, and website

  • To process payments and manage your account

  • To send email communications, including newsletters, course updates, and service-related announcements

  • To understand how you use our services and to optimize user experience

  • To respond to your inquiries and provide customer support

  • To comply with legal obligations and protect our rights and security

4. DATA STORAGE AND RETENTION

We may store your personal information indefinitely to maintain your account, course progress, and service records, unless you request deletion. Your information is stored through third party service providers for email marketing, client data management, course platform hosting, payment processing, website hosting, and analytics.

5. YOUR RIGHTS AND DATA DELETION

You have the right to request that we delete your personal information. To submit a data deletion request, please submit a request for deletion here support@aeosceremonials.com. We will process your request in accordance with applicable law.

If you are located in the EU, EEA, or UK, you have additional rights under GDPR, including the right to access your data, correct inaccurate information, restrict processing, and data portability. To exercise any of these rights, please contact us at support@aeosceremonials.com

6. THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers to support our operations, including:

  • Email marketing service providers for distributing communications

  • Payment processors for handling transactions

  • Client data management platforms for storing course enrollment and account information

  • Course platform providers for hosting and delivering educational content

  • Website hosting providers for maintaining our online presence

  • Analytics and tracking services for understanding user behavior and improving our services

These third parties may access your personal information only as necessary to provide these services and are contractually obligated to maintain the confidentiality and security of your data. We do not sell your personal information to third parties.

7. ANALYTICS AND TRACKING

We use third-party analytics and tracking services to monitor and analyze how you interact with our website and services. These services may collect information such as your IP address, browser type, pages visited, time spent on pages, and other usage data. This information helps us understand user behavior, improve our website design, and enhance the user experience. You may be able to opt out of certain tracking through your browser settings.

8. DATA SECURITY

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information as described in this Privacy Policy. If you are in the EU, EEA, or UK, we ensure that appropriate safeguards are in place for such transfers.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the effective date at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

11. CONTACT US

If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us at support@aeosceremonials.com

TESTIMONIALS PROVISION

1. TESTIMONIAL CONSENT AND USE

Aeos Ceremonials and all owners, operators, employees, contractors, and representatives may collect and use testimonials, written feedback, and communications from clients. Any testimonial content shared with us. Including written feedback provided through email, direct messages, course platforms, or other written communication. May be used by Aeos Ceremonials for marketing, promotional, and business purposes, including but not limited to publication on our website, social media, marketing materials, and promotional content.

2. CONSENT FOR IDENTIFYING INFORMATION

Aeos Ceremonials will request written consent before using your name, identifying information, or likeness in connection with any testimonial. Written consent includes email, direct messages, or any written form of communication.

If you do not consent to having your identifying information, name, or likeness used publicly, Aeos Ceremonials will respect your wishes regarding those identifying elements. However, the written content of your testimonial and feedback may still be used by Aeos Ceremonials, with your identifying information removed or anonymized.

3. STORAGE OF TESTIMONIALS

All testimonials and feedback are stored in their original form in our client communications records and on our website where they may be published. Testimonials are retained indefinitely as part of our business records unless you request deletion through the process described in our Privacy Policy.

4. YOUR RIGHTS

You may request modification, removal, or deletion of any testimonial with identifying information at any time at support@aeosceremonials.com. Aeos Ceremonials will make reasonable efforts to honor such requests within a reasonable timeframe.